Client Testimonials

A selection of our client testimonials can be found here.

Family Law

“I cannot fault Jayne in any way! The help and advice were second to none and the patients to continue working with myself when the other party was not coming forward as required, I am greatly appreciated. So, thank you all involved in my care 🙏”

“Amazing company could not recommend Michele's services enough!  They were highly professional and took great care with my case. They were highly professional and took great care with my case.”

“I’ve been with HPJV for the past 12 months for a family matter. The whole team have been absolutely amazing. I worked mainly with Retha and Michele who dealt with my case very professionally and was always there to answer any questions and to re-assure me. If I ever need a solicitor again I will definitely be using their services again.”

“Amazing support. Really kind, knowledgeable and will take action for you. Thank you so much”

“I wanted to say a big thank you to Jayne Chandler and her team with their help over the years with all my cases. HPJV help me with family matters like divorce, housing and many more. I have used HPJV twice and both times they have provided high standards of service, answering any questions I had via email and telephone.”

“I had tried many other firms but no one got back to me but when I tried HPJV they got straight back to me and provided guidance, support and help with all my enquires. Couldn’t thank them enough. If you are looking for a professional and supportive firm Jayne Chandler and her team we’re great!”

“From the bottom of my heart, Thank you for all your support and all the endless hours and effort you've put into all of this. For never doubting me and being there at the drop of an email, you have given me faith in humanity.”

“I 100% recommend HPJV solicitors; the service provided to me and my family was outstanding, and Jade Cox helped me through the lowest part of my life and supported me throughout every process, giving me the best result I could ever dream of. The communication provided was phenomenal, with responses to each email in-depth and phoning me to have clarification on each point I asked. I really can't reiterate how much this lady has made a difference in my life, and without her support, I wouldn't have gotten through the past six months. Keep up the fantastic work; without a doubt, if ever needed, I would use HPJV solicitors again”

“I am very satisfied with the service I received from Ashley, very professional and even phone me personally to tell me I was divorced. Definitely recommend them.”

“Jade was extremely supportive throughout the period I required advice. Jade made sure I had information and explanations on what was ahead of the court hearings. Thank you, Jade. I really didn't understand very much without you.”

Criminal Law

“Daniel is helpful and gave some good advice , Very happy with the service provided by Daniel and the team, all very knowledgeable and professional.”

“We had a criminal case against us and our solicitor was Jemma guy and she was absolutely amazing from start to finish.. so professional and treated us with respect and she is a asset to the firm.. thank you again Jemma we appreciate everything you did.. 100 recommended this firm very professional.”

“Contacted hpjv solicitors early Jan, had a response for a criminal case.. we were met by Jemma at the court, and she was lovely so helpful talked us through everything.. our case went to trail and have to say Jemma was so professional in court, and the right outcome happened for us.. cannot thank her more for everything she did for us.. thanks Jemma much appreciated”

“I would like to say how satisfied I was with the service provided by hpjv solicitors they were extremely professional and due to limited information I Couldn’t be happier over the results I would highly recommend them.”

“Excellent. This is the first time I have had any dealings with the Police. I was talked through the process by Mr Smith and what steps had to be taken. I was happy with the advice and information given.”

“When the decision of NFA was given, this was followed up by a letter confirming all the details and potential next steps. All very helpful and reassuring”

“My solicitor was very efficient and helpful, when I needed him, he was always there for me , his communication was excellent, very quick. I would like to take the opportunity to give him big thank you. My solicitor Mr Daniel Heirene was very friendly and good person. I wish him all the best.”

“I had the privilege of being represented by an outstanding solicitor during my time at the police station. His expertise, professionalism, and dedication to my case were truly exceptional. They provided me with clear guidance, ensuring that I understood every step of the process. Thank you for your help.”

“Fantastic helpful service , very professional and to the point”

“The assistance I received was extremely helpful, efficient and humane. I was updated with the status of my legal matter as soon as needed and was also given thorough informing of the details of the legal matter. I would definitely recommend to everyone who was in my same position of requiring legal aid. Honestly I can't praise them enough.”

Wills and Probate

“Very impressed with the service I experience. Due to having a stroke I could not get into the office so appreciated a home visit."

“Very helpful and the staff are very considerate, you have made some problems very simple.”

“They were very accommodating & patient with me, making sure I was aware of everything of the made changes as I requested.”

"Very friendly, helpful, efficient & professional at every step."

"We both felt that we had all info explained in black & white.  Very helpful."

"Alexis Thomas is the most wonderful person to deal with and an absolute credit to the company, she makes you feel at ease, and is so patient, kind, empathetic, gracious and informative. Boy, does she know her stuff. She really respects you and has time for you. Such a kind lady and a brilliant solicitor."

“Alexis was helpful and professional throughout. She answered our questions in language that we could understand. We are very happy with the service we received and would certainly recommend HPJV to others.”

“Very satisfied re-drafting of joint wills. All very smooth with no issues or complications.”

“We contacted hpjv regarding dealing with mirror wills. Alexis Thomas dealt with our query very professionally and we had paperwork promptly to look through. Then we dealt with Kari-Anne Churchill, and she sorted the signing of wills in a speedy manner, all in all a very easy process for something I was worried about sorting, thanks all.”

“Many thanks Alexis and Parris for your expert advice regarding my Will. From the start I was treated professionally, and all communication was clear and sensible. I would highly recommend these solicitors and they have been a pleasure to deal with.”

Conveyancing

“We highly recommend all the staff at HPJV conveyancing team who have been very kind, helpful and approachable. They have made the process a lot easier for us and we would definitely get in touch if we needed a solicitor again.”

“Lois Jones, Hannah Cahalan and Rachel McAdorey were very helpful at all times and brought the matter to a timely conclusion.”

“The Conveyancing team at HPJV were second to none in dealing with the sale of our property. They kept us up to date in a timely manner from beginning to end. Queries were answered same day where possible and they were extremely helpful and professional throughout the whole process. I highly recommend them.”

“Just used HPJV while buying a house and honestly it was the best decision I could have made. Cannot fault them at all. Very professional, kept me fully updated throughout, went above and beyond and always responded to my many, very rambled emails very quickly whenever I contacted them. Massive shout out to Hannah, who was just fantastic throughout! I always expected this process to be very stressful but honestly, it has been a breeze thanks to all their work!”

“The conveyancing team at HPJV were second to none in dealing with the sale of our property. They kept us up to date in a timely manner from beginning to end. Queries were answered same day where possible and they were extremely helpful and professional throughout the whole process. I highly recommend them.”

“Lois Jones and Rachel (head of conveyancing) made the buying-process very straightforward, and we are extremely prompt in acting on anything. The conveyance from start to finish was far quicker than I anticipated, and I believe this was down to how efficient they were in dealing with any outstanding action needing to be taken. They were also easy to get hold of via email and telephone which is not always the case for firms of any kind. alongside this, the companies’ fees are extremely competitive.”

“Lois was fantastic during our property purchase. Excellent communication and quick responses and action when needed. Also very friendly and helpful to deal with. Thank you so much will definitely be in touch again for future purchases!”

“Highly recommended. I've been with HPJV for the last few months, and worked with Lois who was reassuring, friendly and professional. What more could you ask for? If I need a solicitor again, I will definitely be using their services again.”

“Very satisfied with the service. The last 4 days , with a tight time frame ,worked really hard to get to completion . Cameron falls into the same category.”

“Lois Jones was my solicitor and I can honestly say she was faultless. She ensured that the home I was buying was not going to have any legal issues in the future (issues with building regs), she was there when I backed out (due to an unexpected HMO arrival) and was there again a few days later when I found that that was no longer an issue, and as a first time buyer she was constantly reassuring and guiding. I had no idea what to do in this entire process, but as a whole they have been so considerate and knowledgeable, simply faultless. I also highly rate their app for keeping me in the know at all times. I would recommend them to anybody and would use them again without hesitation. I cannot thank Lois or her team enough.”

On Sunday 17th September, Amanda Perrins took part in a very wet Memory Walk to raise for the...
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Congratulations to our head of Conveyancing Rachel McAdorey  who won our Easter...
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